Privacy Policy

Welcome to CJ’s Climb and Play! We want you to know that we respect the privacy of our guests. We have developed this Privacy Policy to demonstrate our commitment to protecting your privacy. This Privacy Policy is intended to describe for you, as an individual who is a consumer of CJ’s Climb and Play services, the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures. This Privacy Policy applies to transactions made, and data gathered, either directly at our facility or online,. This policy describes circumstances in which your use of our services constitutes your consent for the collection, use and disclosure of your information for the purposes described in this Privacy Policy, as well as other circumstances where your express consent will be obtained. This Privacy Policy is directed towards consumers rather than businesses and is not intended to cover information about businesses or business purpose activities.

We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website, you are accepting the practices described in this Privacy Policy.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.


We only collect, use and/or disclose your personal information with your consent. We will ask you for your express consent if you would like to receive offers and/or information from us. In addition, this Privacy Policy identifies various purposes for which personal information you provide us will be used, such as processing the transaction you requested, processing payment, and preventing fraud. By providing us with your personal information and engaging in a transaction with us, you implicitly consent to our collection and use of your personal information for these identified purposes.

Personal Information

We may collect and store any personal information you enter in person or on our website, provide in some other manner for the purposes described in this Privacy Policy. The information you provide includes identifying information, such as your name, address, e-mail address, and telephone number, and, if you transact business with us, financial information such as your payment method (valid credit or debit card number, type, expiration date or other financial information). You also may provide information about your interests and activities, your gender and age, and other demographic information.

How We Use the Information We Collect

By utilizing our services and providing us with your personal information, you consent to our collection and use of your personal information as follows:

  • To deliver the products and services that you have requested;
  • To manage your account and provide you with customer support;
  • To perform research and analysis about your use of, or interest in, our products, services, or content, including giving you the opportunity to provide feedback on the services you use;
  • To display content and advertising tailored to your interests;
  • To verify your eligibility and deliver prizes in connection with contests and sweepstakes you have participated in;
  • To manage our business and as otherwise described to you at the time of collection.

If you have indicated an interest in receiving information from CJ’s Climb and Play, either by opting in at the time you purchased products or services or otherwise in connection with your management of your account, we may use your information to communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services that may be of interest to you. Regardless of how we use your personal information it will be protected by the safeguards described in this policy.

Financial Information

We may use financial information or payment method to process payment for any purchases or sales made in person or on our website to enrol you in the discount, rebate, and other programs in which you elect to participate, to protect against or identify possible fraudulent transactions, and otherwise as may be reasonably needed to manage our business in connection with your transaction (for example, to identify you at the front desk if you are picking up tickets, to facilitate refunds, replacing a lost or stolen cash card, for audit purposes, etc.).

Your Choices About Collection and Use of your Information

You can choose not to provide us with certain information, but that may result in you being unable to use certain services because such information may be required in order for you to purchase tickets, products or services, participate in a contest, auction, promotion, survey, or sweepstakes; ask a question; or initiate other transactions on our website.

At any time you can choose to no longer receive commercial or promotional emails from us by notifying us that you wish to unsubscribe. You may modify your choices with regard to receiving communications from CJ’s Climb and Play at any time. You also will be given the opportunity, in any commercial e-mail that we send to you, to opt out of receiving such messages in the future. It may take up to 10 days for us to process an opt-out request. You will not have the ability to opt-out of receiving transactional and relationship e-mail communications, such as event cancellations and other service announcements, administrative notices, and surveys relating to purchases (although your participation in a survey is completely voluntary).

With Whom We Share Your information

We want you to understand when and with whom we may share personal or anonymous information we have collected about you or your activities on our web site or while using our services.

Personal information. We do not share your personal information with others except with your consent and in the following situations:

Authorized service providers. We may share your personal information with our authorized service providers that perform certain services on our behalf. These services include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our website functionality, and supporting contests, sweepstakes, surveys and other features offered through our website. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes. We require all of our service providers to comply with the safeguards described in this policy.

Other Situations. By using our services and providing us with your personal information, you consent to our disclosure of your personal information in the following circumstances:

In response to legal requirements, including in response to a subpoena, a court order, or a request from law enforcement or other government agency; to establish or exercise our legal rights; and to defend against legal claims.

As reasonably necessary to protect the rights, property or safety of our company, our users, or our employees, including investigations or preventative actions regarding suspected illegal activity, suspected fraud or other wrongdoing, to enforce our website terms and conditions or other agreements or policies, and to protect CJ’s Climb and Play and other visitors to the website or users of services or products provided by CJ’s Climb and Play.

In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy, any third parties to whom we may disclose personal information may only use and disclose your personal information as described in this Privacy Policy unless you otherwise consent.

How You Can Access Your Information

You can review and update your personal information by contacting us. See our contact us tab for more information.

Last updated: November 1, 2013